More Letters to Bob

Here are some of the recommendations I have received from people whom I have helped to buy and sell homes.


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Thanks again for being so helpful, patient, and nice. It really helped to make this an easy transition to have you part of it. This thank you present is for all your crazy running around above and beyond the call of duty. Thanks again.†† J. W.(Purchased a property)


Thanks again for all the work you did in getting the house sold. You were very patient with my† own flaky schedule and how hard it was to reach me. Thanks also for all the work you did so† affordably getting the bathroom fixed-up to look nicer. I was scared that replacing the old inset† mirror from the 1920ís was going to cost an arm an a leg. You knew what you were doing.††† P. B.(Sold a property)


Bob marketed our two-family home in Somerville. He conducted a thorough appraisal phase, researched comparables in great detail, consulted with other brokers, and helped us set the most appropriate asking price. We live about an hour outside of the city and he helped us get many things taken care of without us needing to be present, including arranging for a contractor to address a few things that needed improving. Bob is very knowledgeable about all aspects of real estate and does a great job of using technology to help facilitate the process. We recommend him highly.†† K.S.† (Sold a property)


Dear Mr. Kiley:

††† I recently closed on a condominium unit I bought in Boston for my son with the able assistance of Bob Filene of your Cambridge office. Purchasing real estate rarely is a simple matter, but trying to purchase real estate long distance can be a nightmare. I found Bob very easy to work with. He was extremely helpful, knowledgeable and professional. I never worked with a real estate broker who was so accommodating, patient, and eager to assist in every way possible. Even after closing, he continued to provide some very needed assistance for which my wife and I are most grateful.

††† I am sure you hear many complaints, whether justified or not, about many of your agents, but I thought you should know about the very positive experience I had working with Bob Filene.

††† Sincerely yours,††††† E. R., Attorney at Law (Purchased a property)


.††††† To Whom It May Concern: Bob Filene from Coldwell Banker has helped me with two of my recent real estate transactions. He was recommended to me by a friend and neighbor, who has also used his services repeatedly as a very responsible and resourceful Real Estate Agent. Indeed he proved that in my case.

†††††† After talking to me for less than an hour, he was able to seek out just the right location and setting from among dozens of available condominiums despite the fact that my desired conditions were pretty exclusive. No endless visits to places you would never consider. Over the past several years I was involved in other real estate transactions for myself and both my children. The experience then made me feel that those agents work for themselves and try to take all kinds of cuts and easy ways when they serve you. Those transactions ended up eventually by finding the right place† by ourselves...., or selling under inappropriate pressure at a loss.

††††† Bob Filene has a completely different attitude. He is smart, pays attention to all details, searches out information hardly obtainable by the client, keeps his word and is committed to the clients' interest throughout the whole process. His expertise and knowledge brings a special value to his clients. I recommend him without reservation.†

†††† Dr. Eva Jonas, Librarian of the Museum of Comparative Zoology, emerita, Harvard University.. (Purchased and sold a property)

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